Privacy

Last updated: February 2026

Privacy at a glance

The protection of your personal data is of particular importance to us. In this privacy policy we inform you which personal data we process when you visit our website, purchase tickets and register for events, for what purposes this is done, on what legal basis the processing takes place, how long the data is stored and what rights you have as a data subject.

Personal data is any information by which you can be personally identified, such as your name, your email address or your IP address.

Controller

The controller responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is:

KB & MP Events OG

SOUL. / SOUL. Events

Bäckerstraße 2/16

1010 Vienna

Austria

Email: office@soul-dayparty.at

Website: www.soul-dayparty.at

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

How and which data we collect

Personal data is collected, on the one hand, when you provide it to us yourself. This is particularly the case when you purchase tickets via our website, register for events, fill in contact forms or contact us by email or telephone. In this context we process in particular first and last name, email address, telephone number where applicable, as well as ticket and booking data.

In addition, certain technical data is automatically recorded by our IT systems when you visit our website. This includes, among other things, IP address, browser type, operating system, referrer URL and the date and time of the page visit. This data is collected automatically as soon as you enter our website.

Purpose of data processing

Your personal data is processed for the purpose of providing our website technically, enabling secure and smooth ticket sales, organising and running events, handling communication with you and fulfilling legal obligations, in particular under tax and company law. If you have given your express consent, your data may also be used for marketing and event information.

Legal basis for processing

Your data is processed on the basis of Art. 6 (1) (b) GDPR insofar as this is necessary for the performance of a contract or for pre-contractual measures (e.g. ticket purchase). Where legal obligations exist, processing is based on Art. 6 (1) (c) GDPR. In certain cases processing is based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR, for example to ensure the technical security and stability of the website. Where we obtain your consent, processing is based on Art. 6 (1) (a) GDPR.

Hosting and technical service providers

Our website is hosted by Netlify, Inc. (San Francisco, USA). Our ticket shop at tickets.soul-dayparty.at is operated via the platform Wix.com Ltd. (Tel Aviv, Israel). Personal data processed in connection with the use of our website or ticket shop may be stored on the servers of these service providers. Data processing agreements pursuant to Art. 28 GDPR have been concluded with these providers. Where data is transferred to third countries, this is based on an adequacy decision of the European Commission (e.g. the EU-U.S. Data Privacy Framework) or on standard contractual clauses. Processing takes place exclusively in accordance with our instructions and within the framework of the applicable data protection regulations.

Cookies and similar technologies

Our website uses cookies. These are small text files that are stored on your device. Cookies serve to ensure the functionality of the website, to technically enable ticket purchases and to make the use of the website more user-friendly. Necessary cookies are processed on the basis of our legitimate interest. Cookies that serve further purposes are only set with your express consent. You can change your cookie settings at any time via your browser or a corresponding consent tool.

Meta Pixel

With your consent (Art. 6 (1) (a) GDPR), our website uses the Meta Pixel of Meta Platforms Ireland Ltd., Merrion Road, Dublin 4, Ireland. The Meta Pixel allows us to measure the effectiveness of our advertisements on Facebook and Instagram and to show relevant ads to visitors of our website. For this purpose, information about your visit (e.g. pages viewed, clicks on ticket links, device and browser information, IP address) is transmitted to Meta. Data may be transferred to the USA; this is based on the EU-U.S. Data Privacy Framework. The Meta Pixel is only loaded after you click "Accept" in our cookie banner. You can withdraw your consent at any time via "Cookie settings" in the footer of our website. Further information: https://www.facebook.com/privacy/policy

Server log files

The hosting provider automatically collects and stores information in so-called server log files. This data serves exclusively for technical monitoring, system security and error analysis. This data is not combined with other personal data.

Contact

If you contact us via contact form, email or telephone, the data you provide will be processed for the purpose of handling your enquiry. We do not pass this data on without your consent and only store it for as long as is necessary to process your request.

Ticket sales and event registration

To purchase tickets and attend our events, it is necessary to provide your first and last name and a valid email address. This data is required to fulfil the contract, assign tickets, carry out entry checks and communicate with you in connection with the event. Without this information a ticket purchase is not possible.

Payment processing

Payments are processed via external, certified payment service providers. We do not receive complete payment data such as credit card numbers. Transmission takes place exclusively via encrypted SSL or TLS connections.

Newsletter and marketing communication

If you subscribe to our newsletter or expressly agree as part of a ticket purchase, we use your email address to send you information about our events. You can withdraw this consent at any time. After unsubscribing, your email address may be stored in a so-called blacklist to prevent further mailings. This is done on the basis of our legitimate interest in complying with legal requirements.

Social media and embedded content

Our website may contain content from or links to social networks. When visiting such content, data may be transferred to the respective provider. We have no influence on the type and scope of the data collected in the process.

Storage period

We only store personal data for as long as is necessary for the respective purposes. Ticket, invoice and accounting data is stored for up to seven years in accordance with the statutory retention obligations under Austrian law.

Your rights as a data subject

You have the right at any time to information about your stored personal data, to rectification of incorrect data, to erasure, to restriction of processing and to data portability. In addition, you have the right to withdraw consent given at any time and to object to the processing of your data insofar as it is based on a legitimate interest.

Right to lodge a complaint

If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the competent supervisory authority. The competent authority is the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna.

Data security

We use technical and organisational security measures to protect your personal data against loss, manipulation and unauthorised access. Our website uses SSL or TLS encryption.

Changes to this privacy policy

We reserve the right to amend this privacy policy if necessary to adapt it to legal or technical changes. The version published on our website applies in each case.